| Q1 |
I lost my software product key. How can I apply for a new
one?
|
| A1 |
Please register in QRacing web and get the QRacing PC key.
Your key will save in your account. You will not lose it anytime.
You can refer from below link.
https://qws.qstarz.com/v2/d/software/SoftwareRegister.php
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| Q2 |
My tracks seem to be on wrong position where I have never
been. And there are straight lines across the map. Why?
|
| A2 |
When GPS is situated in low speed or not moving at all, the GPS
position will drift including speed and altitude. This is because
the born limitations of GPS design. Every GPS chipset in the market
all have this phenomenon.
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| Q3 |
How can I see the analysis of the horsepower of the
car?
|
| A3 |
Car horsepower analysis only supports straight-line acceleration
test (1/4 mile), other test conditions cannot analyze horsepower
data.
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| Q4 |
Is QRacing also applicable to other devices? |
| A4 |
QRacing currently only supports LT-Q6000, LT-6000S, LT-6000S[GNSS]
and BT-Q1000eX, BL-1000GT products.
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| |
| Q5 |
When read data, the software keeps running out "FAILED TO
WRITE DATA INTO GPS MODULE" error message. What should I do?
|
| A5 |
Please reset the device with the software and try it out. If this
error message still appears, it may be a problem with the device.
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| Q6 |
My track map does not appear after downloading the log
data?
|
| A6 |
Please try to update the track map database in the menu [Help]
[Update Track Maps].
If it still doesn't appear, please export the track in .rcnx format
and send it to info@qstarz.com, and we will make a base map of the
track for you.
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| Q7 |
How to print track analysis information? |
| A7 |
You can select Export Track Analysis Information> Save as .html in
the lower right corner of the track analysis page or choose Tools>
Screenshot—Color Reversal to print your track information.
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| Q8 |
Is there a driver that supports Windows 8 and 10? |
| A8 |
For Windows 8 and 10 driver related information, please download
from the following URL: (LT-6000 series products, BL-1000GT do not
need the driver)
http://catalog.update.microsoft.com/v7/site/ScopedViewRedirect.aspx?updateid=12fdd93f-4d92-4ffe-ab73-b3653f3e828b
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| Q9 |
How should I do if the software can not detect the
device?
|
| A9 |
For LT-6000 series products and BL-1000GT, please turn off the power
and connect it to the computer, and turn on the BT-Q1000eX and
connect it to the computer.
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| |
| Q10 |
After reading the log, how should I do if there is no
best lap in the official session?
|
| A10 |
On the main page, click on the lower left corner to [change track],
The dialog for selecting a track appears and choose the official
track again or [Beacon] in the menu, choose to [recover official
beacon].
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| Q11 |
How to edit the beacon of data log? |
| A11 |
Change the category of the data log to the analysis category, you
can in beacon page to set the beacons to get the lap time.
|
| |
| Q12 |
How to edit the heading of the beacons? |
| A12 |
In the beacon page, move the mouse to the beacon to be modified,
click the left mouse button, and select the adjust heading to modify
the beacon heading.
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| |
| Q13 |
Why does PC QRacing need to log in? |
| A13 |
After registering and logging in to QRacing Web, the product key of
the software will be automatically back up in QRacing Web. In the
future, you can find your product key when you change your computer
and reinstall it.
|
| |
| Q14 |
What are the benefits of PC QRacing logging into QRacing
Web for me?
|
| A14 |
After logging in to QRacing Web, in addition to back up your product
key, you can also upload your important sessions to QRacing Web. You
can join the QRacing Web rankings and browse the uploaded sessions
on QRacing Web. You can also download QRacing App to synchronize the
uploaded sessions to your mobile phone for easy browsing anytime,
anywhere.
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| Q15 |
What should I do if there is no internet in the track?
|
| A15 |
If there is no network to log in when PC QRacing is started, you can
directly press Cancel and use it directly. PC QRacing has 5 chances
to use it without logging in. After you return to a place with
internet to log in, there will be another 5 chances to use it
without logging in. In other words, you just need to log in once
every 5 times you open the software at least.
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| |
| Q16 |
Why do I have to log in again every time I turn on PC
QRacing?
|
| A16 |
Although PC QRacing is designed to log out manually, due to security
considerations, if you are using a public computer, you may forget
to log out or be searched for your account password that you have
logged in. Therefore, just close it every time or use it without
internet, the software will automatically log out of your account.
If you want the software to automatically record your account and
password for you, and automatically log in when you open it, you are
welcome to share your suggestions with us through the FAE mailbox.(
Info@Qstarz.com
)
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| Q17 |
Why can't I upload some sessions in PC QRacing? |
| A17 |
At present, PC QRacing supports the uploading session function of
drag and circuit set by QSTARZ official beacons. As long as you see
the lap time on PC QRacing, you can upload them.
Attention to the lap time of circuit. No matter how you flexibly set
the beacon set on PC QRacing, the beacon set by QSTARZ will be
applied for analysis and ranking when uploading, Using the same
beacon set will help the fairness of the rankings without affecting
the analysis settings you want to perform on PC QRacing，Is this
design very considerate~~
|
| |
| Q18 |
Why is the lap time of the session I uploaded on QRacing
Web different from that on PC QRacing?
|
| A18 |
The sessions you uploaded will be added to the ranking. For the
fairness of the ranking, all sessions uploaded from PC QRacing will
apply the official beacon set by QSTARZ to calculate the lap time.
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| Q19 |
How should the newly set beacon be exported to the
LT-Q6000S device?
|
| A19 |
After setting the new beacons, in the menu [Beacon], select [export
track to device] will save the beacons to the LT-6000S.
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| Q20 |
How to change the settings of the LT-6000S device through
QRacing?
|
| A20 |
At this stage, the QRacing software only supports the analysis of
log data and can not change the basic settings of the LT-6000S
device.
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| Q21 |
In addition to deleting all data of device, the "device
reset" function of QRacing software will change settings, etc.?
|
| A21 |
"Device reset" will delete all data in the GPS, but will not delete
the settings.
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FAQ >
QRacing