| Log in | |
| Q1 | Verification email is received, what can I do? | 
| A1 | Click the "Verify Now", and it will auto open webpage and advise verification status. Once Verification is succeeded, return to App to log in. | 
| Q2 | Do not receive Verification email, what can I do? | 
| A2 | On the App enter your Account (Email) and password to log in. It will appear an unverified account prompt, and click Resend Verification. | 
| Q3 | Fail to log in, what can I do? | 
| A3 | If you fail to log in and do not get further prompt, on the pop-up window will show the error code with brackets. Please send the error code to Qstarz team. | 
| Q4 | I forgot the password, what can I do? | 
| A4 | On the App’s log in page click “Forgot Password”, then enter your Account (Email) and send out. You will receive a Reset password email and click the hyperlink to proceed resetting password. | 
| Function Operation | |
| Q1 | How to use BL-1000GT device to record my race tracks? | 
| A1 | Refer to Information>>MANUAL>>Drag Race or Circuit Race to read in detail on how to start recording and timing your race. | 
| Q2 | How to export the Video with logging data overlay? | 
| A2 | From History Menu, select Drag or Circuit category. Slide left on one of session record and click the Export icon. Select a single lap you want to export and you can start exporting video with data overlay. It might take some time for exporting according to video length. | 
| Settings | |
| Q1 | How to change my Nickname or photo? | 
| A1 | Go to Racer >>Edit, and click Photo icon, Nickname, Gender, or Country to do editing accordingly. | 
| Q2 | How to change the distance unit? | 
| A2 | Go to Setting, and directly click Metric or imperial to change Unit. | 
| Q3 | How to update the APP version to the latest? | 
| A3 | If there is newer version, App Store will have prompt notification. Like other App updates, on App Store click Updates. Select QRacing and click Update to complete. | 
| Q4 | How to unbind the device from my phone? | 
| A4 | Go to Setting>>GPS Device. Slide left on your device ID, and it will appear a trash can icon. Click it and confirm the delete. Means you have successfully unbound the device. | 


 FAQ > BL-1000GT
FAQ > BL-1000GT