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Log in |
Q1 |
Verification email is received, what can I do? |
A1 |
Click the "Verify Now", and it will auto open webpage and advise verification status. Once Verification is succeeded, return to App to log in. |
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Q2 |
Do not receive Verification email, what can I do? |
A2 |
On the App enter your Account (Email) and password to log in. It will appear an unverified account prompt, and click Resend Verification. |
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Q3 |
Fail to log in, what can I do? |
A3 |
If you fail to log in and do not get further prompt, on the pop-up window will show the error code with brackets. Please send the error code to Qstarz team. |
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Q4 |
I forgot the password, what can I do? |
A4 |
On the App’s log in page click “Forgot Password”, then enter your Account (Email) and send out. You will receive a Reset password email and click the hyperlink to proceed resetting password. |
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Function Operation |
Q1 |
How to use BL-1000GT device to record my race tracks? |
A1 |
Refer to Information>>MANUAL>>Drag Race or Circuit Race to read in detail on how to start recording and timing your race. |
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Q2 |
How to export the Video with logging data overlay? |
A2 |
From History Menu, select Drag or Circuit category. Slide left on one of session record and click the Export icon. Select a single lap you want to export and you can start exporting video with data overlay. It might take some time for exporting according to video length. |
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Settings |
Q1 |
How to change my Nickname or photo? |
A1 |
Go to Racer >>Edit, and click Photo icon, Nickname, Gender, or Country to do editing accordingly. |
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Q2 |
How to change the distance unit? |
A2 |
Go to Setting, and directly click Metric or imperial to change Unit. |
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Q3 |
How to update the APP version to the latest? |
A3 |
If there is newer version, App Store will have prompt notification. Like other App updates, on App Store click Updates. Select QRacing and click Update to complete. |
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Q4 |
How to unbind the device from my phone? |
A4 |
Go to Setting>>GPS Device. Slide left on your device ID, and it will appear a trash can icon. Click it and confirm the delete. Means you have successfully unbound the device. |
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